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To fix it, you can try any one of the following methods listed below. The message itself is not alarming but becomes a problem when it refuses to disappear from the screen or stops Office from getting installed successfully. There can be many reasons for Office installation getting stuck at We’re getting things ready screen and refusing to load further. Office stuck on We’re getting things ready screen Another reason that can be attributed to this issue is Office 365 files getting corrupted, or damaged and sometimes, even getting disappeared. It has been observed that the problem – Microsoft Office 365 getting mainly occurs when previous versions of the Office 365 files are not properly installed on your computer. If you are facing this issue, then this post may be able to help you. #Microsoft support and recovery assistant never finishes installIf you want, you can download it from times, when you try to install Microsoft Office, an orange box pops up on the computer screen bearing the following message – We’re getting things ready. This is how you can run or use the command line version of Microsoft Support and Recovery Assistant. To learn more about the command line method, this article is for you. To learn more about Microsoft Support and Recovery Assistant GUI mode, you can follow this tutorial. #Microsoft support and recovery assistant never finishes windows 10There are two methods to run Microsoft Support and Recovery Assistant on Windows 10 or Windows 11 computer: use GUI mode or command line tool. How do I run the Microsoft Support and Recovery Assistant? Sometimes you may need to open SaRA with administrator privileges to perform the task it is supposed to do. If it finds something important, a lot of troubleshooting is required to resolve the issue. Microsoft Support and Recovery Assistant or SaRA will run a scan on your computer to identify the error related to Outlook apps, Microsoft 365, etc. While solving more than one problem, SaRA may take longer than usual on your computer. ![]() Sometimes there may be several issues that Microsoft Support and Recovery Assistant needs to resolve in order to provide you with a better user experience. Why is Microsoft Support and Recovery Assistant taking so long? It is possible to run the application as well as use it as a command line tool. Microsoft Support and Recovery Assistant is a diagnostic and troubleshooting tool, allowing you to perform various tests to discover issues with Microsoft 365, Outlook, etc. What is Microsoft Support and Recovery Assistant? Microsoft Support and Recovery Assistant automatically chooses the action for itself. The best thing about this tool is that you don’t have to choose the action. See in% localappdata% saralogs UploadLogs. #Microsoft support and recovery assistant never finishes fullSee in% localappdata% saralogs UploadLogs.Ġ2: A full scan has been performed. #Microsoft support and recovery assistant never finishes OfflineDepending on the action taken, it may display various messages in the Command Prompt window, and some of them look like the following:Ġ1: An offline scan was performed because Outlook is not running or is running with elevated privileges (as administrator). There are more other switches such as -Accept Eula, – EULA display, -Help, and -?.ĭepending on the problem, SaRA will decide what to do next. In the above command, -S is a switch that indicates the type of diagnostic / scenario you want to perform or monitor. The following commands can be used: SaRAcmd.exe -S OfficeScrubScenario -AcceptEula Now you can enter commands to use the command line version of Microsoft Support and Recovery Assistant. To do this, enter the following command: cd C:UsersusernameDesktopDONE Let’s say you have this folder on your desktop. Then you need to navigate to the DONE folder. To do this, search cmd in the search box on the taskbar, click the Execute as administrator option and select the Yes option. Then you need to open the command prompt as administrator. After downloading, extract the FINISHED folder and keep it elsewhere. To learn more about these steps, keep reading.įirst, you need to download Microsoft Support and Recovery Assistant from the official website.
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